Who sets the quality standards of care? | QCS

Hi, who is responsible for deciding the quality standards of care for our elders in the following settings:

Home care provided by an agency?
Home care provided by a family member?
Care provided in a care home?

Sheila Scott
Answered by Sheila Scott

 

Dear J,

 

Thank you for your question.

There are no quality standards for home care provided by a family member.

 

Care in a care home or care provided by a care agency at home is a regulated activity regulated by the Care Quality Commission (CQC).

 

On their website the Care Quality Commission says:

 

“We’re the independent regulator of health and adult social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.” https://www.cqc.org.uk/content/about-us

 

If you go to https://www.cqc.org.uk/content/guidance-providers on their website, you can see information about regulations and how CQC inspects services.

 

Best wishes.

 

Sheila

 

About Sheila Scott

Sheila Scott OBE from National Care Association (NCA). Care is Sheila’s life; she possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business and as a leader in the care sector. 3. Read more

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