Care Groups - England | QCS

Streamlining Compliance for Care Groups

Your partner in ensuring regulatory adherence and quality care across your group.

 

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Why Care Groups Choose QCS

It’s simple.
We ease the pain of delivering and evidencing quality care by:

  • Taking on the hard work of keeping up to date with regulatory compliance with automatic updates
  • Making it easy for you and your team to understand and deliver
  • Knowing what you are up against – our team has people who’ve actually worked in care

Leaving you to focus on what matters most, delivering quality care.

Interacting with staff-carer

QCS offers a suite of solutions for care groups in England, encompassing QCS Compliance Centre, QCS Audit Centre, and QCS Dementia Centre. Our platforms are designed to support effective compliance management across all care services, ensuring adherence to regulatory standards and delivery of high-quality care.

How Can QCS Help?

QCS Compliance Centre

Manage compliance and ensure high care standards with our comprehensive support.

 

QCS Audit Centre

Optimise audit processes and drive continuous improvement in care services.

 

QCS Dementia Centre

Access specialised dementia care resources for exceptional care quality.

 

“All the staff are engaging well with the system, and the support from QCS themselves has been excellent throughout. Anytime I have a query or question my emails are responded to very quickly and with the help and support needed. Can highly recommend QCS.”
Brendan O’Neill, Minster Care

Why You Will Love Using QCS

Unified Policy Management: Central access to essential documents with QCS Compliance Centre.

Customisable Compliance Tools: Adapt resources from QCS Audit Centre and QCS Dementia Centre to meet your care group’s needs.

24/7 Accessibility: Policies and procedures are available anytime, enhancing operational flexibility.

Expert Guidance: Insights from the UK’s leading compliance experts.

Real-Time Updates: Stay current with automatic regulatory updates.

Managers’ Helplines: Dedicated expert advice on HR and Health & Safety issues.

Engagement Tools: Engage your team with easy-to-understand content.

Mock Inspection Toolkit: Prepare for inspections with our practical toolkits.

Risk Assessment Support: Interactive tools with action plans for effective risk management.

Explore our policy database

for Care Groups in England

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AB02 – Business Continuity Policy and Procedure

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AR03 – Home Closure Policy and Procedure

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CC06 – Body Temperature Policy and Procedure

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CC111 – Respiration Observation Policy and Procedure

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CC113 – Oxygen Saturation Monitoring Policy and Procedure

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CC115 – Blood Pressure Monitoring Policy and Procedure

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CC117 – Pulse Rate Monitoring Policy and Procedure

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CC119 – Level of Consciousness Policy and Procedure

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CP07 – Resuscitation Policy and Procedure

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CR68 – Care After Death Policy and Procedure

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CR69 – Advance Care Planning Policy and Procedure

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CC18 – Infection Control Policy and Procedure

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CC47 – Outbreak Management and Isolation Nursing Policy and Procedure

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CC86 – Healthcare Waste Policy and Procedure

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HS14 – Pandemic Policy and Procedure

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HS15 – Acute Respiratory Infections (ARI) (COVID-19) Policy and Procedure

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HS18 – Personal Protective Equipment (PPE) Policy and Procedure

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AB04 – Gifts, Donations, Wills and Bequests From Service Users Policy and Procedure

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AB05 – Business Plan Policy and Procedure

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AB07 – Computer, Email and Internet Usage Policy and Procedure

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AB08 – Financial Administration Policy and Procedure

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AB10 – Record Keeping Policy and Procedure

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AB12 – Service User Administration File Policy and Procedure

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AB14 – Stock Control Policy and Procedure

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AB15 – Tender Information Policy and Procedure

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AB24 – Adverse Weather Policy and Procedure

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AB25 – Vehicle Insurance Policy and Procedure

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AC03 – Communication Policy and Procedure

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AC12 – Monitoring of Business Performance Policy and Procedure

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AC23 – Media Handling Policy and Procedure

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AF03 – Receipt of Delivered Goods Policy and Procedure

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AF05 – Service User’s Finances Policy and Procedure

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AR01 – Safeguarding Children and Child Protection Policy and Procedure

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AR04 – Missing Service User Policy and Procedure

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AR05 – Photographs Policy and Procedure

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AR08 – Service User Contract Policy and Procedure

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AR14 – Service User Guide

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AR21 – Statement of Purpose Policy and Procedure

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AR26 – Volunteers Policy and Procedure

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AR27 – Witnessing of Documents Policy and Procedure

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AR32 – Pets Policy and Procedure

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AR33 – Termination of Service User’s Residency Contract Policy and Procedure

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AB18 – Anti-Bribery Policy and Procedure

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PE01 – Harassment Policy and Procedure

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PE02 – Flexible Working Policy and Procedure

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PE03 – Equality and Diversity Policy and Procedure

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PE05 – Anti-Bullying Policy and Procedure

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PE07 – Modern Slavery and Human Trafficking Policy and Procedure

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PE08 – Gender Pay Reporting Policy and Procedure

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PE09 – Transgender Policy and Procedure

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PA01 – Adoption Policy and Procedure

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PA02 – Annual Holiday Policy and Procedure

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PA04 – Maternity Leave Policy and Procedure

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PA05 – Paternity Leave Policy and Procedure

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PA07 – Sickness Absence Policy and Procedure

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PA08 – Statutory Time Off Policy and Procedure

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PA09 – Unable To Attend Workplace Policy and Procedure

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PA10 – Shared Parental Leave Policy and Procedure

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PA12 – Parental Leave Policy and Procedure

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PA13 – Compassionate Leave Policy and Procedure

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PC01 – Agency Staff Policy and Procedure

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PC02 – Casual (“Bank”) Workers Policy and Procedure

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PC06 – Appearance Policy and Procedure

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PC07 – Staff Handbook

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PC09 – Minimum Wage Policy and Procedure

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PC10 – Notice Periods Policy and Procedure

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PC11 – Part-Time Employees Policy and Procedure

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PC12 – Staff Loans and Advances Policy and Procedure

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PC13 – Staff Contracts Policy and Procedure

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PC14 – Fixed-Term Workers Policy and Procedure

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PJ46 – Job Description Guidance

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PM02 – Staff Mental Health and Monitoring Stress in the Workplace Policy and Procedure

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PM04 – Redundancy Policy and Procedure

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PM05 – Retirement Policy and Procedure

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PM07 – Smoking at Work Policy and Procedure

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PM08 – Safe Staffing Policy and Procedure

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PM09 – Staff Rota Policy and Procedure

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PM11 – Raising Concerns, Freedom to Speak Up and Whistleblowing Policy and Procedure

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PM13 – Working Time Regulations Policy and Procedure

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PM17 – On-Call Policy and Procedure

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PM18 – Relationships at Work Policy and Procedure

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PP01 – Absenteeism Policy and Procedure

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PP02 – Alcohol and Drugs Policy and Procedure

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PP03 – Discipline Policy and Procedure

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PP04 – Grievances Policy and Procedure

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PP05 – Moonlighting Policy and Procedure

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PP06 – Obtaining Medical Reports Policy and Procedure

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PP07 – Capability Policy and Procedure

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PPN01 – Clinical Supervision Policy and Procedure

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PPN02 – Nurse Revalidation Policy and Procedure

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PPN03 – Nurse Accountability and Delegation Policy and Procedure

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PR01 – Development Appraisal Policy and Procedure

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PR03 – Standards of Conduct, Performance and Ethics Policy and Procedure

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PR04 – DBS/Disclosure Policy and Procedure

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PR07 – Induction and Onboarding Policy and Procedure

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PR12 – Recruitment Policy and Procedure

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PR16 – Right to Work Checks Policy and Procedure

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PR17 – Manager’s Development Appraisal Policy and Procedure

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PR18 – Employment of Young Persons Policy and Procedure

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PR20 – Apprenticeship Agreement Policy and Procedure

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PR23 – References Policy and Procedure

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AC01 – Access to Information Policy and Procedure

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CR07 – Data Protection and Confidentiality Policy and Procedure

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GDPR01 – Overarching UK GDPR Policy and Procedure

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GDPR02 – Appointing a Data Protection Officer Policy and Procedure

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GDPR03 – Data Security and Data Retention Policy and Procedure

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GDPR05 – Subject Access Requests Policy and Procedure

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GDPR06 – Breach Notification Policy and Procedure

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GDPR07 – Data Protection Impact Assessment (DPIA) Policy and Procedure

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GDPR08 – Website Privacy and Cookies Policy and Procedure

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GDPR09 – External and Employee Privacy Policy and Procedure

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GDPRF02 – Appointment of a Data Protection Officer

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GDPRF03 – Template Subject Access Request Letter

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GDPRF04 – Cookies Example Policy Statement

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GDPRF05 – Template Privacy Policy – Employees

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GDPRF06 – Template Privacy Policy – External

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GDPRF07 – Breach Notification Process Map

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GDPRF08 – Website Privacy Statement

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GDPRF09 – Consent Authorisation Form – Person with Capacity

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GDPRF10 – Consent Authorisation Form – Person Lacking Capacity

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GDPRF11 – Subject Access Request

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CA100 – Enquiry Form

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CA101 – One Page Profile

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CA201 – One Page Profile

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CA202 – Pre-Admission Assessment

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CA218 – Enquiry Form

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CA13 – Pre-Admission and Admission Policy and Procedure

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CA17 – Hospital Admission and Discharge Policy and Procedure

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CAN13 – Pre-Admission and Admission Policy and Procedure

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CP24 – Advance Decisions to Refuse Treatment and Advance Statements Policy and Procedure

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CA216 – Personal History

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CD101 – Daily Progress and Evaluation Record

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CD102 – Family and Advocate Communication Record

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CD103 – Visiting Professional Record

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CD104 – Social Life Story

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CD105 – Care Review and Evaluation

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CD201 – Daily Progress and Evaluation Record

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CD202 – Family and Advocate Communication Record

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CD203 – Visiting Professional Record

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CD205 – Monthly Care Review and Evaluation Record

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CG103 – Care Planning Quick Document Finder

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CG201 – Timeline for Assessment, Care Planning and Review

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CG202 – QCS Care Planning and Assessment Guidelines

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CG203 – Care Planning Quick Document Finder

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CP02 – Discharge Pack Policy and Procedure

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CP06 – Rehabilitation Policy and Procedure

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CP11 – Person-Centred Care and Support Planning Policy and Procedure

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CP13 – Supporting Safe Travel and Mobility Policy and Procedure

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CP16 – Wound, Bruise and Skin Conditions Policy and Procedure

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CP22 – Cooperating with Other Providers Policy and Procedure

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CR101 – COSHH Risk Management

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CR200 – Activity Risk Management

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CR201 – Behaviours that May Challenge Risk Management

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CR203 – COSHH Risk Management

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CR204 – Financial Risk Management

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CR247 – Medication Risk Management

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CC01 – Supporting Personal Care Policy and Procedure

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CC05 – Clinical Procedures Policy and Procedure

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CC103 – Management of Syringe Drivers Policy and Procedure

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CC124 – Resident of the Day Policy and Procedure

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CC14 – Nutrition and Hydration Policy and Procedure

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CC16 – GP and Visiting Professionals Policy and Procedure

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CC181 – Co-Production Policy and Procedure

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CC184 – Staff Vaccination and Immunisation Policy and Procedure

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CC19 – Intermediate Care Policy and Procedure

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CC20 – Medical Emergency Policy and Procedure

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CP34 – Smoking Policy and Procedure

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CR01 – Access to NHS Services Policy and Procedure

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CR02 – Advocacy Policy and Procedure

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CR05 – Choice of Carer Gender Policy and Procedure

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CR06 – Dignity, Respect and Choice Policy and Procedure

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CR12 – Mental Health Act 1983 and Regulations 2008 Policy and Procedure

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CR13 – Participation Policy and Procedure

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CR15 – Privacy Policy and Procedure

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CR16 – Promotion of Recreational Activities Policy and Procedure

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CR19 – Positive Risk Taking Policy and Procedure

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CR20 – Sex, Sexuality and Relationships Policy and Procedure

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CC02 – Safe Management of Blood and Body Fluid Spillages Policy and Procedure

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CC23 – Sharps and Needlestick Policy and Procedure

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HS01 – Accident and Incident Reporting Policy and Procedure

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HS02 – Environmental Policy and Procedure

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HS03 – Flooding Policy and Procedure

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HS06 – Serious Incident Notification Policy and Procedure

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HS08 – Hazard Reporting Policy and Procedure

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HS09 – Display Screen Equipment Policy and Procedure

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HS10 – Workplace Environment Policy and Procedure

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HS12 – Driving For Work Policy and Procedure

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CP30 – Personal Emergency Evacuation Plan (PEEP) Policy and Procedure

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HR01 – Health and Safety Policy and Procedure

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HR03 – Risk Assessment Policy and Procedure

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HR05 – Door Access Restrictions Policy and Procedure

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QQ06 – Management and Prevention of Violence at Work Policy and Procedure

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KH02 – Catering Hazard Analysis (HACCP) Policy and Procedure

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MB03 – Maintenance Policy and Procedure

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MB04 – Room Temperature Control Policy and Procedure

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MB05 – Security Policy and Procedure

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MB06 – Visiting Contractors Policy and Procedure

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MB07 – Window Security Policy and Procedure

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ME02 – Legionella Policy and Procedure

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ME03 – Lifts and Hoists Policy and Procedure

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ME05 – Service Equipment Maintenance Policy and Procedure

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ME06 – Water Temperature Policy and Procedure

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ME09 – Asbestos Policy and Procedure

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CM06 – Ordering and Receipt of Medication Policy and Procedure

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CM07 – Storage of Medication Policy and Procedure

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CM08 – Safe Disposal of Medication Policy and Procedure

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CM09 – Controlled Drugs Policy and Procedure

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CM11 – Administration of Medicines Policy and Procedure

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CM13 – Homely Remedies and Self Care Policy and Procedure

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CM16 – Auditing and Monitoring of Medication Policy and Procedure

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CM20 – Medication Away from Home Policy and Procedure

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CN02 – Overarching Medication Policy and Procedure

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CN08 – Safe Disposal of Medication Policy and Procedure

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FPR04 – Provider Information Return Policy and Procedure

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FSP01 – Quality Assurance Surveys Policy and Procedure

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FSP02 – Service Users Survey

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FSP03 – Friends, Relatives and Advocates Survey

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FSP04 – Staff Survey

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FSP05 – Visiting Professionals Survey

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KC02 – Overarching Catering Policy and Procedure

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KC04 – Catering Uniforms Policy and Procedure

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KC07 – Menu Choice Policy and Procedure

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KC08 – Supply of Service User’s Own Food Policy and Procedure

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KC10 – Food Allergens Policy and Procedure

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KH04 – Food Safety and Hygiene Policy and Procedure

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MB01 – Accommodation Standards Policy and Procedure

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ME04 – Room Call Policy and Procedure

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SC03 – Dilution of Chemicals Policy and Procedure

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SC05 – Housekeeping Policy and Procedure

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SL03 – Laundry Policy and Procedure

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MI01 – Mock Inspection Toolkit Introduction

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MIRC01 – Mock Inspection: Caring

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MIRE01 – Mock Inspection: Effective

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MIRR01 – Mock Inspection: Responsive

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MIRS01 – Mock Inspection: Safe

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MIRW01 – Mock Inspection: Well-Led

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QA01 – Administration Management Policy and Procedure

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QA05 – General Management Protocol Policy and Procedure

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QA10 – Corporate Social Responsibility and Environmental Sustainability Policy and Procedure

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QCN03 – Care Communication and Information Policy and Procedure

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QC07 – Key Worker Policy and Procedure

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QC11 – Named Nurse Policy and Procedure

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QH03 – Housekeeping Management Policy and Procedure

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QM02 – Maintenance Management Policy and Procedure

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QP01 – Employee Satisfaction Survey

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QQ00 – Quality Audit Guidance

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QQ101 – Subject Access Requests Audit

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QQ102 – First Aid Box Audit

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QQ103 – Safety Alerts Audit

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QQ104 – Clinical Waste Audit

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QQ24 – Safeguarding Audit

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QQ54 – Fire Safety Audit – Environment

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QQ56 – First Aid Audit – Environment

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QQ58 – Hoists and Lifts Audit

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QQ59 – Infection Control Audit

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QQ02 – Auditing Policy and Procedure

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QQ03 – Complaints, Suggestions and Compliments Policy and Procedure

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QQ07 – Management Meetings Policy and Procedure

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QQ10 – Quality and Quality Assurance Policy and Procedure

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QQ11 – Quality Meetings Policy and Procedure

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REGC12 – Complaints, Suggestions and Compliments Policy and Procedure

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REGC13 – Lone Working Policy and Procedure

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REGC14 – Recruitment Policy and Procedure

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REGC24 – Quality and Quality Assurance Policy and Procedure

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REGCN16 – Deprivation of Liberty Safeguards (DoLS) Policy and Procedure

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