Customer Stories

Discover how QCS has transformed compliance management for Acerta24, a leading domiciliary care provider. Through our comprehensive suite of policies, procedures, and compliance tools, we’ve helped Acerta24 streamline their operations…

'I have just implemented QCS Quality Centre and I’m excited about the time it is already saving us in conducting audits and mock inspections, and in providing evidence of good governance in line with the new single assessment framework from the CQC.'

‘It really allows you to save on time that you might spend on admin or inputting data. By getting that time back it enables us to ensure that we're actually spending our time efficiently and delivering a quality care service’

“Using QCS Audit Centre has cut our auditing time by 50%.”

“QCS provides us with clear, well-structured and thorough policies and procedures that are accessible to employees in a user-friendly fashion at all times. The system also keeps up to date with the latest legislation.  “We have visibility how employees engage with key policies, and if they have read and signed them. This permits us to have a better understanding in terms of compliance and the way policies are received across the business.”

A Quality Compliance Systems case study Background WalkInDoctor is a private GP surgery located in Harley Street, central London, and offers a suite of health services. The practice provides convenience…

“Some systems are not straightforwardly written. There was a tendency to use over-complicated language. You would need to be degree qualified to understand them and this is an unrealistic expectation. Others just didn’t go into enough depth or were long-winded and took too many steps”

“The systematic approach means we are able to perform care planning for dementia sufferers that leaves nothing to chance,”