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Sshhh – listen …………
January 16, 2014
The new GDC Standards state for the first time that we ‘must’ listen to our patients. As well as listening, we should be actively encouraging communication. Successful communication is the…
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Are we ‘Unfit for Purpose’?
January 10, 2014
For anyone unaware, more than 100 family dentists have signed a letter to the Telegraph which accuses Ministers of hiding the “rotten truth” about the “compromised and mismanaged” system of…
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Patients need a Plan
January 2, 2014
As Colonel ‘Hannibal’ Smith said “I love it when a plan comes together”. For this to happen, one needs a plan in the first place! If we were going to…
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New Year Resolutions
December 27, 2013
Here we go again! At the beginning of 2013, my resolutions remained intact for at least a week which I actually thought was pretty good going. I stayed off sticky…
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All I Want for Christmas is my Two Front Teeth
December 19, 2013
Dentists have heard it before! Every year, at this same time, patients appear with a strange affliction. You all know where I`m going with this. Typically, it starts with us…
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Win-Win
December 13, 2013
It`s so easy to lose track of why we do what we do. What`s the point of being in practice? If we dig down deep into the all the reasons…
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Helping Patients could land you in Hot Water!
December 5, 2013
Make sure you are legal It`s difficult to say this, but many dentists are breaking the law without even knowing it. Sometimes, we want to help people out by making…
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Dental Practices Miss Opportunities with Social Media!
November 27, 2013
Free advertising! The Office for National Statistics says that the number of Britons going online has doubled since 2006 and almost half of the 33 million current UK internet users…
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