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Refresher on Decontamination Requirements

April 13, 2016
Over recent years the area of dental practices that experienced the most significant changes is that of decontamination. The earliest CQC inspections were firmly focused on decontamination and safeguarding and…
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New Joined-up Thinking

April 9, 2016
They say that a camel is a horse designed by a committee. The term ‘designed by a committee’ has been frequently used to define processes produced as a result of…
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Avoiding Overdue Patient Payments

March 29, 2016
The plain fact is that dental practices are businesses and like any business they stand or fall upon their ability to make a profit. Unlike other businesses there are huge…
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New Guidance on the Safe Use of Hand-held Dental X-ray Equipment

March 22, 2016
During February 2016 the GDC highlighted to the profession some new guidance on the safe use of hand-held dental x-ray equipment published by Public Health England’s Dental X-ray Protection Services…
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Employment References – Avoiding Pitfalls

March 16, 2016
As part of its recruitment policies and procedures, every practice has a responsibility (under Regulation 18 of the Health and Social Care Act 2008 Regulated Activities 2014) when either giving…
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What is Reflective Practice and Why is it so Important?

March 8, 2016
As part of our commitment to our professional development, GDC registrants will need to develop the skill of Reflective Practice to recognise the impact of their CPD on patient care.…
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Do you have an effective customer care strategy?

March 1, 2016
The introduction of the Friends and Family Test (FFT) for dental patients brings you a range of valuable information about how your patients perceive your practice, the question you now…
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Return to Work Management

February 23, 2016
Staff absence can have a massive impact on the smooth running of the practice. Whether staff absence is due to a short-term acute illness, or long-term chronic conditions, on their…
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