GPs

What is a complaint? For most of us working as care providers the word ‘complaint’ fills us with trepidation and we often feel defensive when someone lets us know they…

Why should we have Chaperones? Theoretically a chaperones principal purpose is to protect, reassure and support the patient. In truth though the usual purpose is to protect the clinician against…

What disaster? After enduring three power cuts at home in the last week, each lasting about an hour, my thoughts turned to our practice Business Continuity procedures and ensuring they…

We need to up our game A recent article in GP Magazine reported that the CQC Chief Inspector of General Practice Professor Steve Field has warned GPs who deny there…

New Contract, New Question The new GP contract has been hailed as a significant breakthrough after last year`s around the 2013/14 negotiations.  GPC chairman Dr Chaand Nagpaul said the deal…

There are a whole stack of laws which combine to govern how we practice. Most of them are directly related to healthcare or the issues of governance in our clinical…

So you think it`s safe to go back in the water? Once an inspection visit is over there is a temptation to relax, to let standards slip and stop trying…

It`s a bit obvious, but what is the most vulnerable cost in primary care when cuts are in the air?  In general practice it`s got to be medicines.   The total…