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CQC 5 Questions: Tips to involve service users in improving your service

June 20, 2016
I hope you have had a good week. Mine has been full of mending and making in my spare moments. I use a little second hand tin for these jobs…
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Preparing for a CQC Inspection

June 10, 2016
My title is a little misleading. It suggests a period of time when you prepare for an inspection, but to make it work for you, there must be a consistency…
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The Science of Outstanding?

June 6, 2016
Recent adds on TV frame my article this week. A bride-to-be enters a shop and selects a dress for her wedding day. A member of staff is on hand to…
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Tips for getting through a CQC Registered Manager Fit Person Interview

May 20, 2016
I hope your week was good.  Mine has been packed. I have been away on Brownie Camp. I am not sure who is more tired, them or me! Huddled around…
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Feeling the squeeze

May 8, 2016
With Social Care feeling the financial squeeze, Abi looks at some useful financial tips. I was told that if you put conditioner on your hair first, and then shampoo it…
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CQC Publish Key lines of enquiry & ratings characteristics

September 25, 2014
The CQC today published their new ‘Key Lines Of Enquiry’ (KLOEs) and ‘ratings characteristics’ documents for residential and community services, including home care. You can view the new Key lines of…
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Driving Up Quality – Are you in?

September 18, 2013
A new code of practice has been launched to encourage providers of services to people with learning disabilities to work towards better provision for their service users. The Driving up…
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