Scottish Social Care

There are substantial challenges for the care sector at present. One factor is the current shrinking economy of care, whereby funding is increasingly reduced in this time of public austerity.…

On average, nursing homes receive poorer grading on their performance than residential homes. It is thought that this is caused by staff shortages: the CQC State of Care report showed…

In the personalisation of care which is supported by the new Care Act, an important element is the integration of services to support the individual across a wider range of…

A new code of practice has been launched to encourage providers of services to people with learning disabilities to work towards better provision for their service users. The Driving up…

In the UK, sickness absence costs businesses £600 per year per employee. according to the Chartered Institute of Personnel and Development. That is an average figure but, if it’s true…

Once the busy August period is over- and as I get my breath back I start to plan for Winter Pressures. No one likes to hear the word ‘Christmas’ mentioned…

In my experience, the best way to resolve a complaint is quickly. When one of my clients contacts me wanting to make a formal complaint, I respond directly to them,…

Relieving the crisis in acute care This week the Chancellor delivered his speech to announce the much anticipated 2013 spending review. Health and social care is a key beneficiary, receiving…