Why GPs Choose QCS
It’s simple.
We ease the pain of delivering and evidencing quality care by:
- Taking on the hard work of keeping up to date with regulatory compliance with automatic updates
- Making it easy for you and your team to understand and deliver
- Knowing what you are up against – our team has people who’ve actually worked in General Practice
Leaving you to focus on what matters most, delivering quality care.
Don’t just listen to us, what do our amazing customers say about QCS?
Discover how QCS Compliance Centre transforms the way you manage your general practice by providing comprehensive resources and tailored documents. Our integrated system, including QCS Audit Centre and QCS Dementia Centre simplifies compliance, ensuring that your practice is ahead of regulatory changes and delivers exceptional patient care.
How Can QCS Help?
Policies and procedures – always up to date and aligned with CQC standards. We make compliance management easy so you can focus on what matters most – delivering quality care.
Ease the pain of auditing and evidencing regulatory compliance. Immediately start delivering evidence of good governance and continuous improvement.
Provide outstanding dementia care with evidence-based tools. Compassionate and supportive resources for supporting patients with dementia, ensuring tailored care for individuals with unique requirements.
Why You Will Love Using QCS
Easy-to-use online interface to save you time and hassle
Policies, resources, toolkits and best practice guidance created by leading experts in compliance
Every policy is automatically kept up to date
Quickly establish and maintain a comprehensive audit program through the exceptionally user-friendly interface
Promote good governance across all of the services you offer
Academically evidenced & validated PAL Cognitive Assessment and Engagement Measure created by Jackie Pool, QCS Dementia Care Champion
Your digital resource hub of evidence-based tools and content offering real-life guidance
A wide range of wraparound content helps you to engage your team with easy-to-understand policy & best practice content
Easily accessible 24/7, anywhere, on any device
Explore our policy database
for General Practices
AC35 – Caldicott Guardian Policy and Procedure
GAB06 – Archiving, Disposal and Storing of Records Policy and Procedure
GCP02 – Information Governance, Data Protection and Confidentiality Policy and Procedure
GDPR01 – Overarching UK GDPR Policy and Procedure
GDPR02 – Appointing a Data Protection Officer Policy and Procedure
GDPR03 – Data Security and Data Retention Policy and Procedure
GDPR05 – Subject Access Requests Policy and Procedure
GDPR06 – Breach Notification Policy and Procedure
GDPR07 – Data Protection Impact Assessment (DPIA) Policy and Procedure
GDPR08 – Website Privacy and Cookies Policy and Procedure
GDPRF02 – Appointment of a Data Protection Officer
GDPRF03 – Template Subject Access Request Letter
GDPRF04 – Cookies Example Policy Statement
GDPRF05 – Template Privacy Policy – Employees
GDPRF06 – Template Privacy Policy – External
GDPRF07 – Breach Notification Process Map
GDPRF08 – Website Privacy Statement
GDPRF09 – Consent Authorisation Form – Person with Capacity
GDPRF10 – Consent Authorisation Form – Person Lacking Capacity
GDPRF11 – Subject Access Request
DCC187 – Detecting Oral Cancer and Improving Outcomes Policy and Procedure
GCC140 – Anaphylaxis Policy and Procedure
GCC186 – Sepsis Awareness Policy and Procedure
GCC22 – Moving and Handling Policy and Procedure
GCC66 – Autism and Learning Disability Policy and Procedure
DMCA01 – Mental Capacity Assessment Example – Addressing Risks of Falling
DMCA02 – Mental Capacity Assessment Example – Intimate Relationship
DMCA03 – Mental Capacity Assessment Example – Taking Medication
DMCA04 – Mental Capacity Assessment Example – Unsafe Leaving
DPPG00 – Staff Practice Competency Reflection Tool and User Guide
DPPG01 – Purposeful Practice and Person-Centred Care Guide – Continence Care
DPPG02 – Purposeful Practice and Person-Centred Care Guide – Engaging in Activities
DPPG03 – Purposeful Practice and Person-Centred Care Guide – Getting Dressed
DPPG04 – Purposeful Practice and Person-Centred Care Guide – Having a Wash
DPPG05 – Purposeful Practice and Person-Centred Care Guide – Oral Hygiene
DPPG06 – Purposeful Practice and Person-Centred Care Guide – Supporting Dining
DPPG07 – Purposeful Practice and Person-Centred Care Guide – Supporting Drinking
DPPG08 – Purposeful Practice and Person-Centred Care Guide – Using Mobility Aids
DPPG09 – Purposeful Practice and Person-Centred Care Guide – Walking About
FPG03 – Leadership and Management Policy and Procedure
FSG00 – Satisfaction Surveys Policy and Procedure
FSGC1 – Patients and Their Families Survey – Caring
FSGC2 – Staff and Other Health Professionals Survey – Caring
FSGE1 – Patients and Their Families Survey – Effective
FSGE2 – Staff and Other Health Professionals Survey – Effective
FSGR1 – Patients and Their Families Survey – Responsive
FSGR2 – Staff and Other Health Professionals Survey – Responsive
FSGS1 – Patients and Their Families Survey – Safe
FSGS2 – Staff and Other Health Professionals Survey – Safe
FSGW1 – Patients and Their Families Survey – Well-led
FSGW2 – Staff and Other Health Professionals Survey – Well-led
GAB00 – Statement of Purpose Policy and Procedure
GAB03 – Business Expenses Policy and Procedure
GAB04 – Gifts, Donations, Wills and Bequests from Service Users Policy and Procedure
GAB05 – Business Plan Policy and Procedure
GAB11 – Stock Control Policy and Procedure
GAB12 – Tender Information Policy and Procedure
GAB13 – Register of Other Interests Policy and Procedure
GAB14 – Purchasing Policy and Procedure
GAB16 – Receipt of Delivered Goods Policy and Procedure
GAB20 – Visitors Policy and Procedure
GAC01 – Access to Information Policy and Procedure
GAC02 – Administration Communication Plan Policy and Procedure
GAC03 – Communication Policy and Procedure
GAC06 – Monitoring of Business Communication Policy and Procedure
GAC07 – Care Quality Commission Notification Policy and Procedure
GAC08 – Computer, Email and Internet Usage Policy and Procedure
GAC09 – Financial Administration Policy and Procedure
GAC10 – Policy Management Policy and Procedure
GAC11 – Record Keeping Policy and Procedure
GAC18 – Mobile Phone and Portable Device Use Policy and Procedure
GAF01 – Fees Policy and Procedure
GAR41 – Fit and Proper Person – Directors (CQC), Policy and Procedure
GAB02 – Business Continuity Policy and Procedure
GPM24 – Death in Service Policy and Procedure
GAB18 – Practice Merger and Closure Policy and Procedure
GCH02 – Infection Control and Decontamination Policy and Procedure
GCH08 – Clinical Waste Disposal Policy and Procedure
GHS10 – Personal Protective Equipment (PPE) Policy and Procedure
GHS13 – Pandemic Policy and Procedure
GHS21 – Assessing and Reducing Risk to Workforce (COVID-19) Policy and Procedure
GAB15 – Anti-Bribery Policy and Procedure
GPE08 – Gender Pay Reporting Policy and Procedure
PE01 – Harassment Policy and Procedure
PE02 – Flexible Working Policy and Procedure
PE03 – Equality and Diversity Policy and Procedure
PE05 – Anti-Bullying Policy and Procedure
PE07 – Modern Slavery and Human Trafficking Policy and Procedure
PE09 – Transgender Policy and Procedure
PE11 – Staff Domestic Abuse Policy and Procedure
PE12 – Sexual Harassment Policy and Procedure
GPA07 – Sickness Absence Policy and Procedure
GPA10 – Shared Parental Leave Policy and Procedure
GPP11 – Clothing, Appearance and Personal Hygiene at Work Policy and Procedure
GPP12 – Nurse Revalidation Policy and Procedure
PA01 – Adoption Policy and Procedure
PA02 – Annual Holiday Policy and Procedure
PA04 – Maternity Leave Policy and Procedure
PA05 – Paternity Leave Policy and Procedure
PA08 – Statutory Time Off Policy and Procedure
PA09 – Unable To Attend Workplace Policy and Procedure
GPC00 – Staff Handbook Policy and Procedure
GPC01 – Agency Staff Policy and Procedure
GPC02 – Locum Policy and Procedure
GPC06 – Staff Contracts Policy and Procedure
GPC07 – Minimum Wage Policy and Procedure
GPC08 – Notice Periods Policy and Procedure
GPC12 – Fixed-Term Workers Policy and Procedure
GPC16 – Self Employment and Zero Hours Contracts Policy and Procedure
PC11 – Part-Time Employees Policy and Procedure
PC12 – Staff Loans and Advances Policy and Procedure
GPG02 – Staff Mental Health and Monitoring Stress in the Workplace Policy and Procedure
GPM34 – Staff Wellbeing Policy and Procedure
PM02 – Staff Mental Health and Monitoring Stress in the Workplace Policy and Procedure
PM34 – Staff Wellbeing Policy and Procedure
GPG07 – Smoking at Work Policy and Procedure
GPG08 – Staff Rota Policy and Procedure
GPG12 – Working Time Regulations Policy and Procedure
MM22 – Difficult Conversations: What To Do When an Employee is Underperforming
GPJ01 – Job Description – General Practitioner (GP)
GPJ03 – Job Description – Practice Receptionist
GPJ04 – Job Description – Practice Manager
GPJ05 – Job Description – Health Care Assistant (HCA)
GPJ06 – Job Description – Practice Nurse
GPJ08 – Job Description – Advanced Nurse Practitioner
GPJ09 – Job Description – Operations Manager
GPJ10 – Job Description – Data Administrator
GPJ11 – Job Description – Finance Administrator
GPJ12 – Job Description – Clinical Pharmacist
GPP03 – Discipline Policy and Procedure
GPP08 – Supervision Policy and Procedure
GPP09 – Development Appraisal Policy and Procedure
PP01 – Absenteeism Policy and Procedure
PP02 – Alcohol and Drugs Policy and Procedure
PP04 – Grievances Policy and Procedure
PP05 – Moonlighting Policy and Procedure
PP06 – Obtaining Medical Reports Policy and Procedure
PP07 – Capability Policy and Procedure
GPR01 – Recruitment Policy and Procedure
GPR02 – Induction Policy and Procedure
GPR06 – Training Policy and Procedure
GPR09 – Health and Fitness Questionnaire
GPR12 – DBS/Disclosure Policy and Procedure
GPR18 – Employment of Young Persons Policy and Procedure
GPR22 – Director or Trustee’s Development Appraisal Policy and Procedure
GPR23 – References Policy and Procedure
GQH06 – Staff Retention Policy and Procedure
PR16 – Right to Work Checks Policy and Procedure
PM04 – Redundancy Policy and Procedure
PM05 – Retirement Policy and Procedure
PM11 – Raising Concerns, Freedom to Speak Up and Whistleblowing Policy and Procedure
GCC25 – Oxygen Use Policy and Procedure
GCP01 – Consultation and Treatment or Care Pathways Policy and Procedure
GCP05 – Staff Identification Policy and Procedure
GCP06 – Resuscitation and Medical Emergency Policy and Procedure
GCP07 – Staff as Patients Policy and Procedure
GCP08 – Patient and Public Involvement Policy and Procedure
GCP10 – Evidence Based Policy and Procedure
GCP11 – Medicines Policy and Procedure
GCP12 – Staff Requirements and Involvement Policy and Procedure
GCP13 – Cold Chain Policy and Procedure
GCC89 – Heatwave Policy and Procedure
GCR03 – Consent Policy and Procedure
GCR04 – Referral Policy and Procedure
GCR05 – Safeguarding Adults Policy and Procedure
GCR07 – Human Rights and Equality Policy and Procedure
GCR09 – Restraint Policy and Procedure
GCR10 – Chaperone Policy and Procedure
GCR11 – Personal Relationships at Work Policy and Procedure
GCR12 – Zero Tolerance Policy and Procedure
GCR13 – Mental Capacity Act (MCA) 2005 Policy and Procedure
GCH03 – Blood and Body Fluid Spillage Policy and Procedure
GCH05 – Legionella Policy and Procedure
GCH06 – Latex Policy and Procedure
GCH11 – Needlestick Injury and Sharps Policy and Procedure
GCR02 – Risk Management Policy and Procedure
GHS01 – Health and Safety Policy and Procedure
GHS03 – Accident and Incident Reporting Policy and Procedure
GHS04 – Environmental Policy and Procedure
GHS05 – Flooding Policy and Procedure
GHS06 – Hazard Reporting Policy and Procedure
GCH04 – Radiography Referral Policy and Procedure
GCH10 – Premises Safety Policy and Procedure
GMB01 – Maintenance Policy and Procedure
GMB03 – Security Policy and Procedure
GME03 – Service Equipment Maintenance Policy and Procedure
GME04 – Water Temperature Policy and Procedure
GMR01 – Electrical Safety Policy and Procedure
GMR02 – Fire Alarm Response Policy and Procedure
GMR03 – Fire Equipment Policy and Procedure
GMR04 – Fire Safety Policy and Procedure
GHR01 – Risk Assessment Policy and Procedure
GQQ04 – Management and Prevention of Violence at Work Policy and Procedure
MB07 – Window Security Policy and Procedure
GCM01 – Controlled Drugs Policy and Procedure
GHS23 – Facial Aesthetics Policy and Procedure
GQG01 – Medical Care Communication and Information Policy and Procedure
GQG02 – Oxygen Saturation Monitoring Policy and Procedure
GQQ09 – Phlebotomy Policy and Procedure
GQA01 – Administration Management Policy and Procedure
GQH01 – General Management Protocol Policy and Procedure
GQQ01 – Action Planning Policy and Procedure
GQQ02 – Audit Policy and Procedure
GQQ03 – Complaints, Suggestions and Compliments Policy and Procedure
GQQ05 – Meetings Policy and Procedure
GQQ06 – Monitoring and Checking Policy and Procedure
GQQ07 – Quality Assurance and Good Governance Policy and Procedure
GQQ08 – Quality Improvement Policy and Procedure
GQQ10 – Closed Cultures Policy and Procedure
GME01 – Daily Maintenance Details and Timesheet
GMR07 – CCTV Policy and Procedure
GMI00 – Mock Inspection Toolkit Introduction
GQS00 – Example Quality Statement Mock Inspection
GQSC1 – Key Question CARING: Quality Statement – Kindness, compassion and dignity
GQSC2 – Key Question CARING: Quality Statement – Treating people as individuals
GQSC3 – Key Question CARING: Quality Statement – Independence, choice and control
GQSC4 – Key Question CARING: Quality Statement – Responding to people’s immediate needs
GQSC5 – Key Question CARING: Quality Statement – Workforce wellbeing and enablement
GQSE1 – Key Question EFFECTIVE: Quality Statement – Assessing needs
GQSE2 – Key Question EFFECTIVE: Quality Statement – Delivering evidence-based care and treatment
GQSE3 – Key Question EFFECTIVE: Quality Statement – How staff, teams and services work together
GQSE4 – Key Question EFFECTIVE: Quality Statement – Supporting people to live healthier lives
GQSE5 – Key Question EFFECTIVE: Quality Statement – Monitoring and improving outcomes
GQSE6 – Key Question EFFECTIVE: Quality Statement – Consent to care and treatment
GQSR1 – Key Question RESPONSIVE: Quality Statement – Person-centred care
GQSR2 – Key Question RESPONSIVE: Quality Statement – Care provision, integration, and continuity
GQSR3 – Key Question RESPONSIVE: Quality Statement – Providing information
GQSR4 – Key Question RESPONSIVE: Quality Statement – Listening to and involving people
GQSR5 – Key Question RESPONSIVE: Quality Statement – Equity in access
GQSR6 – Key Question RESPONSIVE: Quality Statement – Equity in experiences and outcomes
GQSR7 – Key Question RESPONSIVE: Quality Statement – Planning for the future
GQSS1 – Key Question SAFE: Quality Statement – Learning Culture
GQSS2 – Key Question SAFE: Quality Statement – Safe systems, pathways and transitions
GQSS3 – Key Question SAFE: Quality Statement – Safeguarding
GQSS4 – Key Question SAFE: Quality Statement – Involving people to manage risks
GQSS5 – Key Question SAFE: Quality Statement – Safe environments
GQSS6 – Key Question SAFE: Quality Statement – Safe and effective staffing
GQSS7 – Key Question SAFE: Quality Statement – Infection prevention and control
GQSS8 – Key Question SAFE: Quality Statement – Medicines optimisation
GQSW1 – Key Question WELL-LED: Quality Statement – Shared direction and culture
GQSW2 – Key Question WELL-LED: Quality Statement – Capable, compassionate and inclusive leaders
GQSW3 – Key Question WELL-LED: Quality Statement – Freedom to speak up
GQSW4 – Key Question WELL-LED: Quality Statement – Workforce equality, diversity and inclusion
GQSW5 – Key Question WELL-LED: Quality Statement – Governance, management and sustainability
GQSW6 – Key Question WELL-LED: Quality Statement – Partnerships and communities
GQSW7 – Key Question WELL-LED: Quality Statement – Learning, improvement and innovation
GQSW8 – Key Question WELL-LED: Quality Statement – Environmental sustainability – sustainable development
MM02 – How to help staff who are feeling the impact of rising energy costs
MM05 – Employee Welfare Check Form for Staff who are Parents or Guardians
MM06 – Agency Staff Profile Form
MM08 – Employers warned to write with caution when drafting reports for a grievance
MM11 – How to avoid Twitter’s approach to making changes in the workplace
MM12 – Supporting employees through pregnancy loss
MM19 – What are ‘returnerships’ and what are the benefits?
MM20 – Difficult Conversations – Employees experiencing personal issues
MM21 – Factsheet – How to handle workplace grievances
REGGP01 – CQC Registered Manager Application and Interview Policy and Procedure
REGGP02 – CQC New Provider Registration Guidance Policy and Procedure
Empower Your General Practice with QCS
Discover how QCS streamlines general practice management with a comprehensive, user-friendly compliance system, including QCS Compliance Centre, QCS Audit Centre, and QCS Dementia Centre.
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