Society and its health and adult social care needs in the 21st century is a complex entity, with individuals requiring services that are tailored towards their specific needs. The provision of care is no longer a generic one size fits all approach. In 2008 the Healthcare and Adult Social Care professions were brought together for the first time in England, under the regulatory umbrella of the Care Quality Commission.
It is recognised that at some point we will all be a service users, requiring assistance in a variety of settings that should universally promise the same thing: excellent, person-centred, individualised care that welcomes and understands difference, whether that it is because of specific needs, cultural or ethnic diversity or just compassion and understanding. As a professional, caring is a vocation, whether you are a GP, Dentist, Care Home Manager, Care Assistant or any other of the multitude of roles which support and ensure the success of this vital industry.
From a regulatory perspective the Care Quality Systems ties together how services as different as GP surgeries and domiciliary care agencies all work towards the same goals of excellence in care. It doesn’t matter if you provide your care in day settings, to service users with mental health issues, learning difficulties, residential care or in dental practices, the principles behind this vocation is to ensure that those in your care are always treated with the utmost respect, their dignity and choices respected and their care provided world-class.