Healthcare Clinics - England | QCS

Taking Care of Healthcare Clinics Compliance

Your partner in achieving, maintaining, and evidencing regulatory excellence with ease.

 

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Why Healthcare Clinics Choose QCS

It’s simple.
We ease the pain of delivering and evidencing quality care by:

  • Taking on the hard work of keeping up to date with regulatory compliance with automatic updates
  • Making it easy for you and your team to understand and deliver
  • Knowing what you are up against – our team has people who’ve actually worked in care

Leaving you to focus on what matters most, delivering quality care.

Interacting with staff-carer

Don’t just listen to us, what do our amazing customers say about QCS?

QCS Compliance Centre is your solution for navigating the complexities of healthcare clinic compliance. Our system, inclusive of QCS Audit Centre and QCS Dementia Centre, offers updated, customised policies and tools, ensuring CQC adherence and excellence in patient care.

How Can QCS Help?

QCS Compliance Centre

Central hub for up-to-date clinic policies and procedures.

 

QCS Audit Centre

Streamline audits and ensure clinic readiness for inspections.

 

QCS Dementia Centre

Specialised resources for patient-centred dementia care.

 

“Educational, informative, easy to follow, interesting, and very helpful.”
Janet, Lingholme Health Centre

Why You Will Love Using QCS

Customised Compliance Management: Tailored solutions for each clinic’s specific needs.

Comprehensive Policy Library: Over 350+ policies from QCS Compliance Centre.

Regular Policy Updates: Automated updates for seamless compliance with evolving regulations.

Risk Management Tools: Reduce risks with tools from QCS Audit Centre.

Streamlined Audit Processes: Efficient audit preparation with QCS Audit Centre.

Inclusive Dementia Care: Specialised resources from QCS Dementia Centre.

24/7 Access: Anytime access to documents and resources on any device.

Mock Inspection Toolkit: Prepare comprehensively for inspections.

Extensive HR and Health & Safety Policies: Comprehensive coverage for all clinic aspects.

Explore our policy database

for Healthcare Clinics

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AC35 – Caldicott Guardian Policy and Procedure

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GCP02 – Information Governance, Data Protection and Confidentiality Policy and Procedure

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GDPR01 – Overarching UK GDPR Policy and Procedure

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GDPR02 – Appointing a Data Protection Officer Policy and Procedure

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GDPR03 – Data Security and Data Retention Policy and Procedure

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GDPR05 – Subject Access Requests Policy and Procedure

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GDPR06 – Breach Notification Policy and Procedure

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GDPR07 – Data Protection Impact Assessment (DPIA) Policy and Procedure

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GDPR08 – Website Privacy and Cookies Policy and Procedure

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GDPR09 – External and Employee Privacy Policy and Procedure

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GDPRF02 – Appointment of a Data Protection Officer

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GDPRF03 – Template Subject Access Request Letter

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GDPRF04 – Cookies Example Policy Statement

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GDPRF05 – Template Privacy Policy – Employees

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GDPRF06 – Template Privacy Policy – External

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GDPRF07 – Breach Notification Process Map

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GDPRF08 – Website Privacy Statement

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GDPRF09 – Consent Authorisation Form – Person with Capacity

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GDPRF10 – Consent Authorisation Form – Person Lacking Capacity

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GDPRF11 – Subject Access Request

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DCC187 – Detecting Oral Cancer and Improving Outcomes Policy and Procedure

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GCC140 – Anaphylaxis Policy and Procedure

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GCC186 – Sepsis Awareness Policy and Procedure

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GCC22 – Moving and Handling Policy and Procedure

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GCC66 – Autism and Learning Disability Policy and Procedure

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DMCA01 – Mental Capacity Assessment Example – Addressing Risks of Falling

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DMCA02 – Mental Capacity Assessment Example – Intimate Relationship

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DMCA03 – Mental Capacity Assessment Example – Taking Medication

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DMCA04 – Mental Capacity Assessment Example – Unsafe Leaving

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DPPG00 – Staff Practice Competency Reflection Tool and User Guide

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DPPG01 – Purposeful Practice and Person-Centred Care Guide – Continence Care

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DPPG02 – Purposeful Practice and Person-Centred Care Guide – Engaging in Activities

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DPPG03 – Purposeful Practice and Person-Centred Care Guide – Getting Dressed

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DPPG04 – Purposeful Practice and Person-Centred Care Guide – Having a Wash

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DPPG05 – Purposeful Practice and Person-Centred Care Guide – Oral Hygiene

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DPPG06 – Purposeful Practice and Person-Centred Care Guide – Supporting Dining

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DPPG07 – Purposeful Practice and Person-Centred Care Guide – Supporting Drinking

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DPPG08 – Purposeful Practice and Person-Centred Care Guide – Using Mobility Aids

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DPPG09 – Purposeful Practice and Person-Centred Care Guide – Walking About

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FPG03 – Leadership and Management Policy and Procedure

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FSG00 – Satisfaction Surveys Policy and Procedure

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FSGC1 – Patients and Their Families Survey – Caring

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FSGC2 – Staff and Other Health Professionals Survey – Caring

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FSGE1 – Patients and Their Families Survey – Effective

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FSGE2 – Staff and Other Health Professionals Survey – Effective

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FSGR1 – Patients and Their Families Survey – Responsive

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FSGR2 – Staff and Other Health Professionals Survey – Responsive

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FSGS1 – Patients and Their Families Survey – Safe

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FSGS2 – Staff and Other Health Professionals Survey – Safe

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FSGW1 – Patients and Their Families Survey – Well-led

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FSGW2 – Staff and Other Health Professionals Survey – Well-led

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GAB00 – Statement of Purpose Policy and Procedure

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GAB03 – Business Expenses Policy and Procedure

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GAB04 – Gifts, Donations, Wills and Bequests from Service Users Policy and Procedure

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GAB05 – Business Plan Policy and Procedure

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GAB11 – Stock Control Policy and Procedure

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GAB12 – Tender Information Policy and Procedure

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GAB13 – Register of Other Interests Policy and Procedure

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GAB14 – Purchasing Policy and Procedure

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GAB16 – Receipt of Delivered Goods Policy and Procedure

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GAB20 – Visitors Policy and Procedure

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GAC01 – Access to Information Policy and Procedure

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GAC06 – Monitoring of Business Communication Policy and Procedure

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GAC07 – Care Quality Commission Notification Policy and Procedure

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GAC09 – Financial Administration Policy and Procedure

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GAC10 – Policy Management Policy and Procedure

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GAC11 – Record Keeping Policy and Procedure

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GAC18 – Mobile Phone and Portable Device Use Policy and Procedure

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HC09 – Computer, Email and Internet Usage Policy and Procedure

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HC14 – Communication Policy and Procedure

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HC41 – Administration Communication Plan Policy and Procedure

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GAF01 – Fees Policy and Procedure

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GAR41 – Fit and Proper Person – Directors (CQC), Policy and Procedure

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GAB02 – Business Continuity Policy and Procedure

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GPM24 – Death in Service Policy and Procedure

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GCH08 – Clinical Waste Disposal Policy and Procedure

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GHS10 – Personal Protective Equipment (PPE) Policy and Procedure

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GHS13 – Pandemic Policy and Procedure

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GHS21 – Assessing and Reducing Risk to Workforce (COVID-19) Policy and Procedure

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HC17 – Infection Control Policy and Procedure

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GAB15 – Anti-Bribery Policy and Procedure

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GPE08 – Gender Pay Reporting Policy and Procedure

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PE01 – Harassment Policy and Procedure

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PE02 – Flexible Working Policy and Procedure

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PE03 – Equality and Diversity Policy and Procedure

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PE05 – Anti-Bullying Policy and Procedure

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PE07 – Modern Slavery and Human Trafficking Policy and Procedure

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PE09 – Transgender Policy and Procedure

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PE11 – Staff Domestic Abuse Policy and Procedure

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PE12 – Sexual Harassment Policy and Procedure

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GPA07 – Sickness Absence Policy and Procedure

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GPA10 – Shared Parental Leave Policy and Procedure

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GPP11 – Clothing, Appearance and Personal Hygiene at Work Policy and Procedure

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PA01 – Adoption Policy and Procedure

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PA02 – Annual Holiday Policy and Procedure

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PA04 – Maternity Leave Policy and Procedure

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PA05 – Paternity Leave Policy and Procedure

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PA08 – Statutory Time Off Policy and Procedure

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PA09 – Unable To Attend Workplace Policy and Procedure

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PA12 – Parental Leave Policy and Procedure

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GPC00 – Staff Handbook Policy and Procedure

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GPC01 – Agency Staff Policy and Procedure

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GPC06 – Staff Contracts Policy and Procedure

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GPC07 – Minimum Wage Policy and Procedure

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GPC08 – Notice Periods Policy and Procedure

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GPC12 – Fixed-Term Workers Policy and Procedure

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GPC16 – Self Employment and Zero Hours Contracts Policy and Procedure

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HC33 – Locum Policy and Procedure

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PC11 – Part-Time Employees Policy and Procedure

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PC12 – Staff Loans and Advances Policy and Procedure

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GPG02 – Staff Mental Health and Monitoring Stress in the Workplace Policy and Procedure

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GPM34 – Staff Wellbeing Policy and Procedure

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PM02 – Staff Mental Health and Monitoring Stress in the Workplace Policy and Procedure

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PM34 – Staff Wellbeing Policy and Procedure

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GPG07 – Smoking at Work Policy and Procedure

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GPG12 – Working Time Regulations Policy and Procedure

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HC15 – Staff Rota Policy and Procedure

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MM22 – Difficult Conversations: What To Do When an Employee is Underperforming

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GPJ03 – Job Description – Practice Receptionist

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GPJ04 – Job Description – Practice Manager

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GPJ09 – Job Description – Operations Manager

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GPJ10 – Job Description – Data Administrator

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GPJ11 – Job Description – Finance Administrator

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GPJ15 – Job Description – Social Prescribing Link Worker

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GPJ17 – Job Description – Infection Control Lead

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GPP03 – Discipline Policy and Procedure

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GPP08 – Supervision Policy and Procedure

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GPP09 – Development Appraisal Policy and Procedure

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PP01 – Absenteeism Policy and Procedure

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PP02 – Alcohol and Drugs Policy and Procedure

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PP04 – Grievances Policy and Procedure

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PP05 – Moonlighting Policy and Procedure

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PP06 – Obtaining Medical Reports Policy and Procedure

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PP07 – Capability Policy and Procedure

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GPR02 – Induction Policy and Procedure

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GPR06 – Training Policy and Procedure

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GPR09 – Health and Fitness Questionnaire

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GPR12 – DBS/Disclosure Policy and Procedure

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GPR18 – Employment of Young Persons Policy and Procedure

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GPR22 – Director or Trustee’s Development Appraisal Policy and Procedure

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GPR23 – References Policy and Procedure

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GQH06 – Staff Retention Policy and Procedure

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HC21 – Recruitment Policy and Procedure

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PR16 – Right to Work Checks Policy and Procedure

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PM04 – Redundancy Policy and Procedure

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PM05 – Retirement Policy and Procedure

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PM11 – Raising Concerns, Freedom to Speak Up and Whistleblowing Policy and Procedure

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GCC25 – Oxygen Use Policy and Procedure

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GCP01 – Consultation and Treatment or Care Pathways Policy and Procedure

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GCP06 – Resuscitation and Medical Emergency Policy and Procedure

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GCP07 – Staff as Patients Policy and Procedure

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GCP10 – Evidence Based Policy and Procedure

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GCP12 – Staff Requirements and Involvement Policy and Procedure

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GCP13 – Cold Chain Policy and Procedure

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GCP19 – Management of Medical Devices Policy and Procedure

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GCP22 – Video Consultations Policy and Procedure

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GCP25 – Practising Privileges Policy and Procedure

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GCC89 – Heatwave Policy and Procedure

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GCR03 – Consent Policy and Procedure

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GCR04 – Referral Policy and Procedure

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GCR07 – Human Rights and Equality Policy and Procedure

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GCR09 – Restraint Policy and Procedure

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GCR10 – Chaperone Policy and Procedure

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GCR11 – Personal Relationships at Work Policy and Procedure

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GCR12 – Zero Tolerance Policy and Procedure

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GCR13 – Mental Capacity Act (MCA) 2005 Policy and Procedure

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GCR19 – Patient Domestic Violence and Abuse Policy and Procedure

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HC07 – Staff Immunisations Policy and Procedure

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GCG01 – Care and Treatment Plan Policy and Procedure

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HC44 – Patient Care and Treatment Plan

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GCH03 – Blood and Body Fluid Spillage Policy and Procedure

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GCH05 – Legionella Policy and Procedure

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GCH06 – Latex Policy and Procedure

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GCH11 – Needlestick Injury and Sharps Policy and Procedure

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GCR02 – Risk Management Policy and Procedure

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GHS01 – Health and Safety Policy and Procedure

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GHS03 – Accident and Incident Reporting Policy and Procedure

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GHS04 – Environmental Policy and Procedure

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GHS05 – Flooding Policy and Procedure

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GHS06 – Hazard Reporting Policy and Procedure

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GCH04 – Radiography Referral Policy and Procedure

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GCH10 – Premises Safety Policy and Procedure

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GMB01 – Maintenance Policy and Procedure

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GMB03 – Security Policy and Procedure

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GME03 – Service Equipment Maintenance Policy and Procedure

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GME04 – Water Temperature Policy and Procedure

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GMR01 – Electrical Safety Policy and Procedure

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GMR02 – Fire Alarm Response Policy and Procedure

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GMR03 – Fire Equipment Policy and Procedure

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GMR04 – Fire Safety Policy and Procedure

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GHR01 – Risk Assessment Policy and Procedure

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GQQ04 – Management and Prevention of Violence at Work Policy and Procedure

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MB07 – Window Security Policy and Procedure

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GCM01 – Controlled Drugs Policy and Procedure

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GHS23 – Facial Aesthetics Policy and Procedure

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GQG01 – Medical Care Communication and Information Policy and Procedure

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GQG02 – Oxygen Saturation Monitoring Policy and Procedure

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GQQ09 – Phlebotomy Policy and Procedure

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GQA01 – Administration Management Policy and Procedure

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HC05 – Complaints Policy and Procedure

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GQQ01 – Action Planning Policy and Procedure

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GQQ05 – Meetings Policy and Procedure

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GQQ06 – Monitoring and Checking Policy and Procedure

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GQQ08 – Quality Improvement Policy and Procedure

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GQQ10 – Closed Cultures Policy and Procedure

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HC10 – Audit Policy and Procedure

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HC24 – Quality Assurance and Good Governance Policy and Procedure

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HC12 – General Management Protocol Policy and Procedure

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GMI00 – Mock Inspection Toolkit Introduction

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GQS00 – Example Quality Statement Mock Inspection

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GQSC1 – Key Question CARING: Quality Statement – Kindness, compassion and dignity

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GQSC2 – Key Question CARING: Quality Statement – Treating people as individuals

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GQSC3 – Key Question CARING: Quality Statement – Independence, choice and control

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GQSC4 – Key Question CARING: Quality Statement – Responding to people’s immediate needs

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GQSC5 – Key Question CARING: Quality Statement – Workforce wellbeing and enablement

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GQSE1 – Key Question EFFECTIVE: Quality Statement – Assessing needs

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GQSE2 – Key Question EFFECTIVE: Quality Statement – Delivering evidence-based care and treatment

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GQSE3 – Key Question EFFECTIVE: Quality Statement – How staff, teams and services work together

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GQSE4 – Key Question EFFECTIVE: Quality Statement – Supporting people to live healthier lives

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GQSE5 – Key Question EFFECTIVE: Quality Statement – Monitoring and improving outcomes

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GQSE6 – Key Question EFFECTIVE: Quality Statement – Consent to care and treatment

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GQSR1 – Key Question RESPONSIVE: Quality Statement – Person-centred care

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GQSR2 – Key Question RESPONSIVE: Quality Statement – Care provision, integration, and continuity

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GQSR3 – Key Question RESPONSIVE: Quality Statement – Providing information

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GQSR4 – Key Question RESPONSIVE: Quality Statement – Listening to and involving people

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GQSR5 – Key Question RESPONSIVE: Quality Statement – Equity in access

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GQSR6 – Key Question RESPONSIVE: Quality Statement – Equity in experiences and outcomes

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GQSR7 – Key Question RESPONSIVE: Quality Statement – Planning for the future

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GQSS1 – Key Question SAFE: Quality Statement – Learning Culture

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GQSS2 – Key Question SAFE: Quality Statement – Safe systems, pathways and transitions

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GQSS3 – Key Question SAFE: Quality Statement – Safeguarding

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GQSS4 – Key Question SAFE: Quality Statement – Involving people to manage risks

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GQSS5 – Key Question SAFE: Quality Statement – Safe environments

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GQSS6 – Key Question SAFE: Quality Statement – Safe and effective staffing

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GQSS7 – Key Question SAFE: Quality Statement – Infection prevention and control

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GQSS8 – Key Question SAFE: Quality Statement – Medicines optimisation

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GQSW1 – Key Question WELL-LED: Quality Statement – Shared direction and culture

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GQSW2 – Key Question WELL-LED: Quality Statement – Capable, compassionate and inclusive leaders

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GQSW3 – Key Question WELL-LED: Quality Statement – Freedom to speak up

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GQSW4 – Key Question WELL-LED: Quality Statement – Workforce equality, diversity and inclusion

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GQSW5 – Key Question WELL-LED: Quality Statement – Governance, management and sustainability

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GQSW6 – Key Question WELL-LED: Quality Statement – Partnerships and communities

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GQSW7 – Key Question WELL-LED: Quality Statement – Learning, improvement and innovation

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GQSW8 – Key Question WELL-LED: Quality Statement – Environmental sustainability – sustainable development

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GMR07 – CCTV Policy and Procedure

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HC01 – MRI Scanning Policy and Procedure

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HC02 – Lifestyle Management Policy and Procedure

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HC03 – ECG Policy and Procedure

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MM02 – How to help staff who are feeling the impact of rising energy costs

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MM05 – Employee Welfare Check Form for Staff who are Parents or Guardians

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MM06 – Agency Staff Profile Form

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MM08 – Employers warned to write with caution when drafting reports for a grievance

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MM11 – How to avoid Twitter’s approach to making changes in the workplace

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MM12 – Supporting employees through pregnancy loss

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MM19 – What are ‘returnerships’ and what are the benefits?

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MM20 – Difficult Conversations – Employees experiencing personal issues

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MM21 – Factsheet – How to handle workplace grievances

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REGGP01 – CQC Registered Manager Application and Interview Policy and Procedure

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REGGP02 – CQC New Provider Registration Guidance Policy and Procedure

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