Why Supported Living Providers Choose QCS
It’s simple.
We ease the pain of delivering and evidencing quality care by:
- Taking on the hard work of keeping up to date with regulatory compliance with automatic updates
- Making it easy for you and your team to understand and deliver
- Knowing what you’re up against – our team has people who’ve actually worked in care
Leaving you to focus on what matters most, delivering quality care.
Don’t just listen to us, what do our amazing customers say about QCS?
QCS Compliance Centre for Supported Living is dedicated to enhancing independence and choice. Our integrated solutions, including QCS Audit Centre and QCS Dementia Centre, also offer enhanced policies and guidance that focus on Positive Behaviour Support (PBS) and effective communication.
How Can QCS Help?
Policies and procedures – always up to date and aligned with the Care Inspectorate framework. We make compliance management easy so you can focus on what matters most – delivering quality care.
Ease the pain of auditing and evidencing regulatory compliance. Immediately start delivering evidence of good governance and continuous improvement.
Provide outstanding dementia care with evidence-based tools. Compassionate and supportive resources for supporting people with dementia, ensuring tailor-made care for individuals with unique requirements.
Why You Will Love Using QCS
Customised Compliance Tools: Tailored policies for supported living.
Enhanced Policy Content: Including PBS from QCS Compliance Centre.
Comprehensive Auditing: Promote good governance with QCS Audit Centre
Inclusive Language: Ensuring diversity with QCS resources.
Expert Resources Library: Comprehensive topics from QCS Compliance Centre.
Supported Living Good Governance Planner: Tracking compliance and activities.
Wellbeing Focused: Materials from QCS Dementia Centre for staff wellbeing.
24/7 Access: Access documents any time using the QCS App.
CQC Compliance Support: Customised documents for agency requirements.
Explore our policy database
for Supported Living services
AB18 – Anti-Bribery Policy and Procedure
PE01 – Harassment Policy and Procedure
PE02 – Flexible Working Policy and Procedure
PE03 – Equality and Diversity Policy and Procedure
PE05 – Anti-Bullying Policy and Procedure
PE07 – Modern Slavery and Human Trafficking Policy and Procedure
PE08 – Gender Pay Reporting Policy and Procedure
PE09 – Transgender Policy and Procedure
PA01 – Adoption Policy and Procedure
PA02 – Annual Holiday Policy and Procedure
PA04 – Maternity Leave Policy and Procedure
PA05 – Paternity Leave Policy and Procedure
PA07 – Sickness Absence Policy and Procedure
PA08 – Statutory Time Off Policy and Procedure
PA09 – Unable To Attend Workplace Policy and Procedure
PA10 – Shared Parental Leave Policy and Procedure
PA12 – Parental Leave Policy and Procedure
PA13 – Compassionate Leave Policy and Procedure
PC02 – Casual (“Bank”) Workers Policy and Procedure
PC09 – Minimum Wage Policy and Procedure
PC10 – Notice Periods Policy and Procedure
PC11 – Part-Time Employees Policy and Procedure
PC12 – Staff Loans and Advances Policy and Procedure
PC13 – Staff Contracts Policy and Procedure
PC14 – Fixed-Term Workers Policy and Procedure
PC19 – Home Working Policy and Procedure
PC21 – Agency Staff Policy and Procedure
PC22 – Staff Handbook
PJ46 – Job Description Guidance
PM02 – Staff Mental Health and Monitoring Stress in the Workplace Policy and Procedure
PM04 – Redundancy Policy and Procedure
PM05 – Retirement Policy and Procedure
PM11 – Raising Concerns, Freedom to Speak Up and Whistleblowing Policy and Procedure
PM13 – Working Time Regulations Policy and Procedure
PM17 – On-Call Policy and Procedure
PM18 – Relationships at Work Policy and Procedure
PM30 – Staff Rota Policy and Procedure
PM31 – Smoking at Work Policy and Procedure
PP01 – Absenteeism Policy and Procedure
PP02 – Alcohol and Drugs Policy and Procedure
PP03 – Discipline Policy and Procedure
PP04 – Grievances Policy and Procedure
PP05 – Moonlighting Policy and Procedure
PP06 – Obtaining Medical Reports Policy and Procedure
PP07 – Capability Policy and Procedure
PP12 – Supervision Policy and Procedure
PR22 – Director or Trustee’s Development Appraisal Policy and Procedure
PR04 – DBS/Disclosure Policy and Procedure
PR16 – Right to Work Checks Policy and Procedure
PR18 – Employment of Young Persons Policy and Procedure
PR20 – Apprenticeship Agreement Policy and Procedure
PR23 – References Policy and Procedure
PR34 – Induction and Onboarding Policy and Procedure
PR35 – Training Policy and Procedure
PR36 – Recruitment Policy and Procedure
AB25 – Vehicle Insurance Policy and Procedure
AB41 – Policy Management Policy and Procedure
AB43 – Business Expenses Policy and Procedure
AB45 – Computer, Email and Internet Usage Policy and Procedure
AB47 – Tender Information Policy and Procedure
AB53 – Adverse Weather Policy and Procedure
AB54 – Distribution of Safety Alerts Policy and Procedure
AB55 – Supporting Service Users During Adverse Weather Policy and Procedure
ABN11 – Root Cause Analysis Policy and Procedure
AR63 – Consumption of Alcohol Policy and Procedure
AC26 – Communication Policy and Procedure
AC27 – Emergency Communication Policy and Procedure
AC28 – Information Pack Policy and Procedure
AC29 – Monitoring of Business Communications Policy and Procedure
AC30 – Monitoring of Business Performance Policy and Procedure
AC31 – Registration Authority Notification Policy and Procedure
AC32 – Mobile Phone and Portable Device Use Policy and Procedure
AF09 – Service User’s Finances Policy and Procedure
AF10 – Purchasing Policy and Procedure
AR11 – Service User Contract Policy and Procedure
AR12 – Service User Guide
AR50 – Missing Service User Policy and Procedure
AR52 – Refusal to Hold Records Policy and Procedure
AR57 – Pets Policy and Procedure
AR58 – Termination of Service User’s Service Contract Policy and Procedure
AR60 – CQC Ratings Display Policy and Procedure
AR62 – Access to People’s Homes Policy and Procedure
AR68 – CQC Registered Manager Application and Interview Policy and Procedure
AR71 – New Provider Registration Guidance Policy and Procedure
AR02 – HMO Regulations Policy and Procedure
CC132 – Safe Management of Blood and Body Fluid Spillages Policy and Procedure
CC154 – Sharps and Needlestick Policy and Procedure
HS23 – Accident and Incident Reporting Policy and Procedure
HS24 – Environmental Policy and Procedure
HS25 – Flooding Policy and Procedure
HS26 – Hazard Reporting Policy and Procedure
HS27 – Health and Safety Training Policy and Procedure
HS29 – Workplace Environment Policy and Procedure
HS31 – Driving For Work Policy and Procedure
CP37 – Service User Fire Evacuation Policy and Procedure
HR06 – Health and Safety Policy and Procedure
HR07 – Risk Assessment Policy and Procedure
QQ81 – Management and Prevention of Violence at Work Policy and Procedure
MB10 – Security Policy and Procedure
MB11 – Visiting Contractors Policy and Procedure
ME10 – Safe Use of Hoists Policy and Procedure
MR12 – Electrical Safety Policy and Procedure
ME11 – Asbestos Policy and Procedure
AR47 – Visitors Policy and Procedure
CR96 – Advance Care Planning Policy and Procedure
AR65 – Closure of Service Policy and Procedure
CC133 – Clinical Waste Disposal Policy and Procedure
CC24 – Infection Control Policy and Procedure
HS32 – Acute Respiratory Infections (ARI) (COVID-19) Policy and Procedure
PM35 – Death in Service Policy and Procedure
AR56 – Hate Crime Policy and Procedure
CR71 – Active Support Policy and Procedure
CR72 – Access to NHS Services Policy and Procedure
CR74 – Safeguarding Adults Policy and Procedure
CR77 – Restrictive Practices Including Restraint and Physical Interventions Policy and Procedure
CR80 – Dignity, Respect and Choice Policy and Procedure
CR82 – End of Life Care Planning Policy and Procedure
CR83 – Deprivation of Liberty in Community Settings Policy and Procedure
CR84 – Staff Identification Policy and Procedure
CR87 – Sex, Sexuality and Relationships Policy and Procedure
CC127 – Nutrition and Hydration Policy and Procedure
CC134 – Dysphagia (Swallowing Difficulty) and Risk of Choking Policy and Procedure
CC135 – Management of Medical Devices Policy and Procedure
CC136 – Catheter Care Policy and Procedure
CC138 – Diabetes Policy and Procedure
CC141 – Positive Behaviour Support including Challenging Behaviour Policy and Procedure
CC144 – Promoting Independence Policy and Procedure
CC146 – The Management of Keys and Key Safe Security Policy and Procedure
CC148 – Mobility Policy and Procedure
CC149 – Dementia Policy and Procedure
CA19 – Admission and Discharge Policy and Procedure
CP44 – Advance Decisions to Refuse Treatment and Advance Statements Policy and Procedure
CA516 – Personal History
CA518 – Enquiry Form
CD501 – Daily Progress and Evaluation Record
CD502 – Family and Advocate Communication Record
CD503 – Visiting Professional Record
CD506 – Care Plan Consent Form
CD507 – Care Review and Evaluation Record
CD508 – Visit Summaries
CG501 – Timeline for Assessment, Care Planning and Review
CP528 – Care Plan Confirmation Form
CP530 – Care plans cover sheet
CG502 – QCS Care Planning and Assessment Guidelines
CP38 – Specialist Needs Policy and Procedure
CP39 – Person-Centred Care and Support Planning Policy and Procedure
CP41 – Cooperating with Other Providers Policy and Procedure
CP531 – Care Plan Confirmation Form – Example
CS537 – Activity Assessment – Example
CR500 – Activity Risk Management
CR501 – Behaviours that May Challenge Risk Management
CR502 – COSHH Risk Management
CR503 – Equipment Register
CR504 – Financial Risk Management
CR505 – Medication Risk Management
CM06 – Ordering and Receipt of Medication Policy and Procedure
CM07 – Storage of Medication Policy and Procedure
CM08 – Safe Disposal of Medication Policy and Procedure
CM09 – Controlled Drugs Policy and Procedure
CM11 – Administration of Medicines Policy and Procedure
CM13 – Homely Remedies and Self Care Policy and Procedure
CM16 – Auditing and Monitoring of Medication Policy and Procedure
CM20 – Medication Away from Home Policy and Procedure
CM44 – Overarching Medication Policy and Procedure
CM45 – Storage of Medication Policy and Procedure
FPC06 – Provider Information Return Policy and Procedure
FSP11 – Service Users Survey
FSP12 – Friends, Relatives and Advocates Survey
FSP13 – Staff Survey
FSP14 – External Professionals Survey
GDPR01 – Overarching UK GDPR Policy and Procedure
GDPR02 – Appointing a Data Protection Officer Policy and Procedure
GDPR03 – Data Security and Data Retention Policy and Procedure
GDPR05 – Subject Access Requests Policy and Procedure
GDPR06 – Breach Notification Policy and Procedure
GDPR07 – Data Protection Impact Assessment (DPIA) Policy and Procedure
GDPR08 – Website Privacy and Cookies Policy and Procedure
GDPR09 – External and Employee Privacy Policy and Procedure
GDPR10 – Consent Authorisation Policy and Procedure
GDPR11 – National Data Opt-Out Policy and Procedure
GDPRF02 – Appointment of a Data Protection Officer
GDPRF03 – Template Subject Access Request Letter
GDPRF04 – Cookies Example Policy Statement
GDPRF05 – Template Privacy Policy – Employees
GDPRF06 – Template Privacy Policy – External
GDPRF07 – Breach Notification Process Map
GDPRF08 – Website Privacy Statement
GDPRF09 – Consent Authorisation Form – Person with Capacity
GDPRF10 – Consent Authorisation Form – Person Lacking Capacity
GDPRF11 – Subject Access Request
KC12 – Food Allergens Policy and Procedure
KH11 – Food Hygiene Policy and Procedure
MR13 – CCTV and Use of Hidden Cameras Policy and Procedure
SC06 – Housekeeping Policy and Procedure
MI01 – Mock Inspection Toolkit Introduction
MICC01 – Mock Inspection: Caring
MICE01 – Mock Inspection: Effective
MICR01 – Mock Inspection: Responsive
MICS01 – Mock Inspection: Safe
MICW01 – Mock Inspection: Well-Led
QA07 – Social Value Policy and Procedure
QC28 – Good Governance Policy and Procedure
QQ88 – Quality Meetings Policy and Procedure
QC16 – Care Communication and Information Policy and Procedure
QC26 – Key Worker Policy and Procedure
QK03 – Catering Management Policy and Procedure
QP01 – Employee Satisfaction Survey
QQ00 – Quality Audit Guidance
QQ101 – Subject Access Requests Audit
QQ102 – First Aid Box Audit
QQ103 – Safety Alerts Audit
QQ104 – Clinical Waste Audit
QQ23 – Accident and Incidents Audit
QQ24 – Safeguarding Audit
QQ25 – Dignity Audit
QQ27 – Fire Safety Audit – Office Environment
QQ28 – Fire Safety Audit – Staff
QQ82 – Auditing Policy and Procedure
QQ86 – Management Meetings Policy and Procedure
REGC12 – Complaints, Suggestions and Compliments Policy and Procedure
REGC14 – Recruitment Policy and Procedure
REGS11 – Safeguarding Adults Policy and Procedure
REGS14 – Recruitment Policy and Procedure
REGS15 – Mental Capacity Act (MCA) 2005 Policy and Procedure
REGS16 – Deprivation of Liberty in Community Settings Policy and Procedure
REGS17 – Good Governance Policy and Procedure
REGS23 – Access to People’s Homes Policy and Procedure
Elevate Your Supported Living Service with QCS
Explore how QCS simplifies compliance in supported living with comprehensive solutions from QCS Compliance Centre, QCS Audit Centre, and QCS Dementia Centre.
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