Supported Living - Wales | QCS

Supported Living Services in Wales

Optimising Compliance and Service Quality for Welsh Supported Living.

 

Start Free Trial Buy Now

Why Supported Living Providers Choose QCS

It’s simple.
We ease the pain of delivering and evidencing quality care by:

  • Taking on the hard work of keeping up to date with regulatory compliance with automatic updates
  • Making it easy for you and your team to understand and deliver
  • Knowing what you are up against – our team has people who’ve actually worked in care

Leaving you to focus on what matters most, delivering quality care.

Interacting with staff-carer

Don’t just listen to us, what do our amazing customers say about QCS?

QCS is committed to reinforcing autonomy and choice. Our bespoke solutions, including QCS Compliance Centre, QCS Audit Centre and QCS Dementia Centre, provide extensive policies and guidance, focusing on Positive Behaviour Support (PBS) and effective communication for Welsh standards.

How Can QCS Help?

QCS Compliance Centre

Enhancing compliance management in Welsh supported living.

QCS Audit Centre

Improving governance and oversight in Welsh supported living.

QCS Dementia Centre

Specialised resources for Welsh supported living services.

 

“We no longer have to worry that we have missed a change in legislation as every time guidance changes, QCS sends us an alert”
Sophie Hare, Sussex Grange

Why You Will Love Using QCS

Tailored Compliance Tools: Policies specifically designed for Welsh supported living settings

Comprehensive Policy Content: Featuring information on PBS within QCS Compliance Centre

Comprehensive Auditing: Promote good governance with QCS Audit Centre

Inclusive Language: Ensuring diversity in Welsh supported living with QCS resources

Expert Resource Library: Wide-ranging topics from QCS Compliance Centre

Policy Assurance: Every policy in Welsh supported living settings is automatically kept up to date.

Wellbeing Emphasis: Resources from QCS Dementia Centre for team wellbeing

24/7 Access: Retrieve documents anytime with the QCS App

Care Inspectorate Wales Compliance Support: Customised documents to meet Welsh regulatory requirements

Explore our policy database

for Supported Living services in Wales

PDF Icon

AB41 – Policy Management Policy and Procedure

PDF Icon

WAB03 – Business Expenses Policy and Procedure

PDF Icon

WAB07 – Computer, Email and Internet Usage Policy and Procedure

PDF Icon

WAB08 – Financial Administration Policy and Procedure

PDF Icon

WAB15 – Tender Information Policy and Procedure

PDF Icon

WAB16 – Register of Other Interests Policy and Procedure

PDF Icon

WAB17 – Individual Administration File Policy and Procedure

PDF Icon

WAB19 – Record Keeping Policy and Procedure

PDF Icon

WAB22 – Root Cause Analysis Policy and Procedure

PDF Icon

WAB25 – Vehicle Insurance Policy and Procedure

PDF Icon

WAC04 – Communication Policy and Procedure

PDF Icon

WAC07 – Emergency Communication Policy and Procedure

PDF Icon

WAC10 – Monitoring of Business Communications Policy and Procedure

PDF Icon

WAC14 – Monitoring of Business Performance Policy and Procedure

PDF Icon

WAC16 – Registration Authority Notification Policy and Procedure

PDF Icon

WAC19 – Mobile Phone and Portable Device Use Policy and Procedure

PDF Icon

WAC24 – Media Handling Policy and Procedure

PDF Icon

WAF06 – Purchasing Policy and Procedure

PDF Icon

WAF07 – Individual’s Finances Policy and Procedure

PDF Icon

WAF08 – Receipt of Delivered Goods Policy and Procedure

PDF Icon

WAR01 – Safeguarding Children and Child Protection Policy and Procedure

PDF Icon

WAR04 – Missing Individual Policy and Procedure

PDF Icon

WAR05 – Photographs Policy and Procedure

PDF Icon

WAR06 – Refusal to Hold Records Policy and Procedure

PDF Icon

WAR11 – Individual Contract

PDF Icon

WAR12 – Individual Guide

PDF Icon

WAR21 – Statement of Purpose Policy and Procedure

PDF Icon

WAR26 – Volunteers Policy and Procedure

PDF Icon

WAR27 – Witnessing of Documents Policy and Procedure

PDF Icon

WAR32 – Pets Policy and Procedure

PDF Icon

CM06 – Ordering and Receipt of Medication Policy and Procedure

PDF Icon

CM07 – Storage of Medication Policy and Procedure

PDF Icon

CM08 – Safe Disposal of Medication Policy and Procedure

PDF Icon

CM09 – Controlled Drugs Policy and Procedure

PDF Icon

CM11 – Administration of Medicines Policy and Procedure

PDF Icon

CM13 – Homely Remedies and Self Care Policy and Procedure

PDF Icon

CM16 – Auditing and Monitoring of Medication Policy and Procedure

PDF Icon

CM20 – Medication Away from Home Policy and Procedure

PDF Icon

CM45 – Storage of Medication Policy and Procedure

PDF Icon

CM46 – Safe Disposal of Medication Policy and Procedure

PDF Icon

GDPR01 – Overarching UK GDPR Policy and Procedure

PDF Icon

GDPR02 – Appointing a Data Protection Officer Policy and Procedure

PDF Icon

GDPR03 – Data Security and Data Retention Policy and Procedure

PDF Icon

GDPR05 – Subject Access Requests Policy and Procedure

PDF Icon

GDPR06 – Breach Notification Policy and Procedure

PDF Icon

GDPR07 – Data Protection Impact Assessment (DPIA) Policy and Procedure

PDF Icon

GDPR08 – Website Privacy and Cookies Policy and Procedure

PDF Icon

GDPR09 – External and Employee Privacy Policy and Procedure

PDF Icon

GDPR10 – Consent Authorisation Policy and Procedure

PDF Icon

GDPR15 – Legitimate Interests Assessment Policy and Procedure

PDF Icon

GDPRF02 – Appointment of a Data Protection Officer

PDF Icon

GDPRF03 – Template Subject Access Request Letter

PDF Icon

GDPRF04 – Cookies Example Policy Statement

PDF Icon

GDPRF05 – Template Privacy Policy – Employees

PDF Icon

GDPRF06 – Template Privacy Policy – External

PDF Icon

GDPRF07 – Breach Notification Process Map

PDF Icon

GDPRF08 – Website Privacy Statement

PDF Icon

GDPRF09 – Consent Authorisation Form – Person with Capacity

PDF Icon

GDPRF10 – Consent Authorisation Form – Person Lacking Capacity

PDF Icon

GDPRF11 – Subject Access Request

PDF Icon

MIWC01 – Mock Inspection Toolkit – Introduction

PDF Icon

MIWC05 – Mock Inspection: Care and Support

PDF Icon

MIWC06 – Mock Inspection: Leadership and Management

PDF Icon

PJ46 – Job Description Guidance

PDF Icon

WAB18 – Anti-Bribery Policy and Procedure

PDF Icon

WPE01 – Harassment Policy and Procedure

PDF Icon

WPE03 – Equality and Diversity Policy and Procedure

PDF Icon

WPE05 – Anti-Bullying Policy and Procedure

PDF Icon

WPE07 – Modern Slavery and Human Trafficking Policy and Procedure

PDF Icon

WPA02 – Annual Holiday Policy and Procedure

PDF Icon

WPA07 – Sickness Absence Policy and Procedure

PDF Icon

WPA08 – Statutory Time Off Policy and Procedure

PDF Icon

WPC23 – Parental Bereavement Leave Policy and Procedure

PDF Icon

WPM18 – Relationships at Work Policy and Procedure

PDF Icon

WPR27 – Standards of Conduct, Performance and Ethics Policy and Procedure

PDF Icon

WPC01 – Agency Staff Policy and Procedure

PDF Icon

WPC02 – Casual (“Bank”) Workers Policy and Procedure

PDF Icon

WPC06 – Appearance Policy and Procedure

PDF Icon

WPC08 – Staff Handbook

PDF Icon

WPC10 – Notice Periods Policy and Procedure

PDF Icon

WPC11 – Part-Time Employees Policy and Procedure

PDF Icon

WPC12 – Staff Loans and Advances Policy and Procedure

PDF Icon

WPC13 – Staff Contracts Policy and Procedure

PDF Icon

WPC16 – Self Employment and Zero Hours Contracts Policy and Procedure

PDF Icon

WPC19 – Home Working Policy and Procedure

PDF Icon

WPM02 – Staff Mental Health and Monitoring Stress in the Workplace Policy and Procedure

PDF Icon

WPM11 – Raising Concerns, Freedom to Speak Up and Whistleblowing Policy and Procedure

PDF Icon

WPM13 – Working Time Regulations Policy and Procedure

PDF Icon

WPM14 – Staff Rota Policy and Procedure

PDF Icon

WPM15 – Smoking at Work Policy and Procedure

PDF Icon

WPM17 – On-Call Policy and Procedure

PDF Icon

WPP01 – Absenteeism Policy and Procedure

PDF Icon

WPP03 – Discipline Policy and Procedure

PDF Icon

WPP04 – Grievances Policy and Procedure

PDF Icon

WPP06 – Obtaining Medical Reports Policy and Procedure

PDF Icon

WPP07 – Capability Policy and Procedure

PDF Icon

WPP09 – Supervision Policy and Procedure

PDF Icon

WPR17 – Manager’s Development Appraisal Policy and Procedure

PDF Icon

WPR01 – Development Appraisal Policy and Procedure

PDF Icon

WPR04 – DBS/Disclosure Policy and Procedure

PDF Icon

WPR18 – Employment of Young Persons Policy and Procedure

PDF Icon

WPR20 – Apprenticeship Agreement Policy and Procedure

PDF Icon

WPR22 – Director or Trustee’s Development Appraisal Policy and Procedure

PDF Icon

WPR23 – References Policy and Procedure

PDF Icon

WPR24 – Induction and Onboarding Policy and Procedure

PDF Icon

WPR26 – Recruitment Policy and Procedure

PDF Icon

REGC12 – Complaints, Suggestions and Compliments Policy and Procedure

PDF Icon

REGC14 – Recruitment Policy and Procedure

PDF Icon

REGS11 – Safeguarding Adults Policy and Procedure

PDF Icon

REGS14 – Recruitment Policy and Procedure

PDF Icon

REGS15 – Mental Capacity Act (MCA) 2005 Policy and Procedure

PDF Icon

REGS16 – Deprivation of Liberty in Community Settings Policy and Procedure

PDF Icon

REGS17 – Good Governance Policy and Procedure

PDF Icon

REGS23 – Access to People’s Homes Policy and Procedure

PDF Icon

WAB02 – Business Continuity Policy and Procedure

PDF Icon

WAR44 – Closure of Service Policy and Procedure

PDF Icon

WCC07 – Clinical Waste Disposal Policy and Procedure

PDF Icon

WCC18 – Infection Control Policy and Procedure

PDF Icon

WHS13 – Pandemic Policy and Procedure

PDF Icon

WHS17 – Acute Respiratory Infections (ARI) (COVID-19) Policy and Procedure

PDF Icon

WHS22 – Personal Protective Equipment (PPE) Policy and Procedure

PDF Icon

WCC114 – Oxygen Saturation Monitoring Policy and Procedure

PDF Icon

WCC116 – Blood Pressure Monitoring Policy and Procedure

PDF Icon

WCC118 – Pulse Rate Monitoring Policy and Procedure

PDF Icon

WCC120 – Level of Consciousness Policy and Procedure

PDF Icon

WCP27 – Resuscitation Policy and Procedure

PDF Icon

WCR66 – Individual Domestic Violence and Abuse Policy and Procedure

PDF Icon

WCR70 – Advance Care Planning Policy and Procedure

PDF Icon

WPM24 – Death in Service Policy and Procedure

PDF Icon

WAR02 – HMO Regulations Policy and Procedure

PDF Icon

WCC02 – Safe Management of Blood and Body Fluid Spillages Policy and Procedure

PDF Icon

WCC49 – Sharps and Needlestick Policy and Procedure

PDF Icon

WHS01 – Accident and Incident Reporting Policy and Procedure

PDF Icon

WHS02 – Environmental Policy and Procedure

PDF Icon

WHS03 – Flooding Policy and Procedure

PDF Icon

WHS04 – Hazard Reporting Policy and Procedure

PDF Icon

WHS05 – Health and Safety Training Policy and Procedure

PDF Icon

WHS06 – Serious Incident Notification Policy and Procedure

PDF Icon

WHS07 – Workplace Environment Policy and Procedure

PDF Icon

WCP04 – Individual Fire Evacuation Policy and Procedure

PDF Icon

WHR02 – Health and Safety Policy and Procedure

PDF Icon

WHR03 – Risk Assessment Policy and Procedure

PDF Icon

WQQ17 – Management and Prevention of Violence at Work Policy and Procedure

PDF Icon

WMB05 – Security Policy and Procedure

PDF Icon

WMB06 – Visiting Contractors Policy and Procedure

PDF Icon

WME08 – Safe Use of Hoists Policy and Procedure

PDF Icon

WMR06 – Electrical Safety Policy and Procedure

PDF Icon

WMR10 – Fire Safety Policy and Procedure

PDF Icon

WME09 – Asbestos Policy and Procedure

PDF Icon

WAR30 – Hate Crime Policy and Procedure

PDF Icon

WCR01 – Access to NHS Services Policy and Procedure

PDF Icon

WCR02 – Advocacy Policy and Procedure

PDF Icon

WCR03 – Safeguarding Policy and Procedure

PDF Icon

WCR05 – Choice of Carer Gender Policy and Procedure

PDF Icon

WCR12 – Mental Health Act 1983 and Regulations 2008 Policy and Procedure

PDF Icon

WCR17 – Restrictive Practices Including Restraint and Physical Interventions Policy and Procedure

PDF Icon

WCR19 – Positive Risk Taking Policy and Procedure

PDF Icon

WCR21 – Dignity, Respect and Choice Policy and Procedure

PDF Icon

WCR23 – End of Life Personal Planning Policy and Procedure

PDF Icon

WAR42 – No Reply Policy and Procedure

PDF Icon

WCC100 – Dysphagia (Swallowing Difficulty) and Risk of Choking Policy and Procedure

PDF Icon

WCC107 – Management of Medical Devices Policy and Procedure

PDF Icon

WCC108 – Catheter Care Policy and Procedure

PDF Icon

WCC109 – Supporting Independence with Holidays Policy and Procedure

PDF Icon

WCC11 – Diabetes Policy and Procedure

PDF Icon

WCC110 – Clinical Procedures Policy and Procedure

PDF Icon

WCC130 – Co-Production Policy and Procedure

PDF Icon

WCC17 – GP and Visiting Professionals Policy and Procedure

PDF Icon

WCC177 – Staff Vaccination and Immunisation Policy and Procedure

PDF Icon

WCP35 – Smoking Policy and Procedure

PDF Icon

WCA18 – Admission and Discharge Policy and Procedure

PDF Icon

WCP31 – Advance Decision Policy and Procedure

PDF Icon

WCD503 – Enquiry Form

PDF Icon

WCD504 – Equipment Register

PDF Icon

WCD506 – Personal History

PDF Icon

WCD507 – Personal Plan Confirmation Form

PDF Icon

WCD510 – Personal Plan Cover Sheet

PDF Icon

WCD511 – Visit Summaries

PDF Icon

WCD512 – Visiting Professional Record

PDF Icon

WCR503 – COSHH Risk Management

PDF Icon

WCR504 – Financial Risk Management

PDF Icon

WCG501 – Personal Planning Quick Document Finder

PDF Icon

WCP20 – Person-Centred Care and Support Planning Policy and Procedure

PDF Icon

WCP21 – Continuity of Care and Support Policy and Procedure

PDF Icon

WCP22 – Cooperating with Other Providers Policy and Procedure

PDF Icon

WKC11 – Food Allergens Policy and Procedure

PDF Icon

WKH03 – Cross-Contamination Between Care and Catering Policy and Procedure

PDF Icon

WKH08 – Food Hygiene Policy and Procedure

PDF Icon

WSC03 – Dilution of Chemicals Policy and Procedure

PDF Icon

WQA01 – Administration Management Policy and Procedure

PDF Icon

WQC07 – Key Worker Policy and Procedure

PDF Icon

WQC16 – Care Communication and Information Policy and Procedure

PDF Icon

WQC21 – Spot Checks Policy and Procedure

PDF Icon

WQC24 – Good Governance Policy and Procedure

PDF Icon

WQQ16 – Quality Review Policy and Procedure

PDF Icon

WQQ19 – Auditing Policy and Procedure

PDF Icon

WQK02 – Catering Management Policy and Procedure

PDF Icon

WQQ03 – Complaints, Suggestions and Compliments Policy and Procedure

PDF Icon

WQQ08 – Management Meetings Policy and Procedure

PDF Icon

WQQ10 – Quality and Quality Assurance Policy and Procedure

PDF Icon

WQQ11 – Quality Meetings Policy and Procedure

PDF Icon

WQQ101 – Subject Access Requests Audit

PDF Icon

WQQ102 – First Aid Box Audit

PDF Icon

WQQ103 – Safety Alerts Audit

PDF Icon

WQQ42 – Slips, Trips and Falls Audit – Individuals

PDF Icon

WQQ53 – Infection Control Audit

PDF Icon

WQQ65 – Pressure Prevention Audit

PDF Icon

WQQ72 – Personal Planning Audit

PDF Icon

WQQ96 – Moving and Handling Equipment Audit

PDF Icon

WQQ98 – Maintenance Audit

PDF Icon

WRI12 – Leadership and Management Policy and Procedure

PDF Icon

WRI13 – Inspection Framework Policy and Procedure

PDF Icon

WSQ02 – Overarching Surveys Policy and Procedure

PDF Icon

WSQ07 – Individual Survey

PDF Icon

WSQ08 – Friends, Relatives and Advocates Survey

PDF Icon

WSQ09 – Staff Survey

PDF Icon

WSQ10 – External Professionals Survey

Close Icon

Start Your Free Trial To Access All Our Policies And Toolkits

Created by the UK’s leading knowledge experts

Transform Your Supported Living Service in Scotland with QCS

Explore QCS’s streamlined compliance management in Welsh supported living with integrated solutions from QCS Compliance Centre, QCS Audit Centre, and QCS Dementia Centre.

    Register Interest

    "*" indicates required fields

    This field is hidden when viewing the form
    This field is for validation purposes and should be left unchanged.

    Latest News